FAQ

How to Order ?
1. Choose any items that you want to order.
2. Fill the option if there's a option for the item.
3. Click add to chart.
4. Fill your address and shipping details.
5. Choose your shipment.
6. Choose your payment.
7. Make the payment.
8. Sent us your proof of payment if you choose Bank Transfer / Western Union / any other payment beside PayPal.
9. Our team will contact you when your payment is clear.
10. Our team prepare your shipment and deliver to the courier warehouse.
11. Our team will provide the tracking number for your shipment.
12. Wait the shipment arrived at your door.

Did you over a free shipping ?
Yes, we over a free shipping for order above $10,000 USD.

How I trace my Order Shipment ?
You can directly trace your shipment directly through the courier website that you choose or by our pages here Trace Order.

How long the delivery time ?
Delivery time is depend your location, but we guarantee that will be not more than 30 days after we gave the shipping confirmation.

Is there any guarantee if my order not arrived or damaged on the shipping time ?
Yes, we over 100% full refund if your order not arrived more than 30 days and free return shipping cost if the item damaged cause the shipping.

Is all your item is original ?
Yes, all our products that published on the website is original and have the original product warranty from each manufacturer.

Can I get a custom slit roll of vinyl?
Yes you can! Just give us a call at (62) 821 2270 9277. Please bear in mind that custom slits will not be shipped the same day and will be charged at $25.00 for the first slit and $10.00 for additional slits.

Can I return the shipment cause I change my mind about the order ?
Yes, you can return your shipment. Please read all our refund and returns process on our Returns page.

Can you ship my orders faster on Overnight Orders (Next Day Air) ?
Orders must be placed before 12 PM WIB to be shipped the same day. Orders placed after 12 PM WIB will be processed and shipped the following business day.

Did the shipment already include insurance ?
Yes, all our shipping cost already cover insurance to protect your items during shipping. No matter what happens while your package is in transit, you're covered 100%.

Do you have any promotion code ?
Yes, sometimes we make a promotion for each brand, please check regularly on the website for update about the promotion.

How I can contact you ?
You can contact us by Phone or Contact Us page.